Shipping Returns Duty

Shipping

Our orders are all sorted and produced according to the time of order.

Production time of Normal neon sign usually is 3-7 working days.

Production time of Custom neon sign usually is 5-10 working days.

We will use our official express account to deliver to you(TNT,Fedex,DHL).

Usually the global express delivery time limit is within one week,However, due to COVID-19, this time may be extended by 3-5 days.

Return

We provide 12 month warranty,any quality problem we can replace you new one for free.

We only accept the faulty neon sign due to quality issues,please send the faulty neon sign to below address for inspection(If necessary).

In addition, you can also take pictures with obvious problems for our reference(The usual way).

We will refund you within 7 working days after we confirm.

Return Address:5th Floor, Building 10, Jiasheng Technology Park, No.422 Yanglang Road, Dalingshan, Dongguan City, Guangdong Province

Contact:Andy,+86 18626191467 

Import Fees

Some countries may charge customs duties on your goods, depending on the local tax policy and the value and weight of the goods